• NV Locksmith Team

Locked Out? Who to Call When You Are Locked Out of Your Rental or Airbnb Property

Updated: Jun 14


Las Vegas is home to many rental properties. If you are one of the lucky renters of an Airbnb or rental property, getting locked out can happen even with precautions. But what if the owner of your rental property is out of town? How can you get in?


Were you locked out of your rental property? You are probably wondering who to call. Luckily, you can quickly get back into your home, by calling the property manager, landlord, or a local locksmith.


Don't worry; getting locked out of your rental property is extremely common, and there is a way to fix it.




How Did You Get Locked Out?


Getting locked out happens to the best of us. It just happens to be more inconvenient when you are renting a property.


There are many ways this can happen, and it's often extremely stressful. Luckily, you can resolve the situation quickly.



You Locked the Keys Inside the Property


Many rental property doors lock after closing, and it's easy to leave without grabbing a key first. When your rental keys are accidentally locked inside, you may not need to change the locks, but instead, you could just be let in by a landlord or locksmith.



The Lock Broke!


A lock can break from wear and tear or from someone trying to gain entry to your Airbnb or rental property. If you are the unfortunate tenant when the lock breaks, panic can set in. You may not have damaged the lock, but you are the one who needs to inform the property manager or landlord.


A broken lock typically needs replacing, as it leaves the property and its occupants unprotected.



The Key Snapped Inside The Lock!


Sometimes being hard on the keys can weaken them. People tend to be more reckless with a rental property, so sometimes the key snaps off when trying to unlock or lock the door.


When a key snaps inside the lock or breaks in a way that you can't gain entry inside, you might be shocked and then become worried. Do not try to pull the key out or fix the lock yourself, as you risk damaging the lock mechanisms. Call the property manager and a commercial locksmith and wait until someone arrives to help.



Your Keys Got Stolen!


Stolen keys can lead to some fearfulness. When you are on vacation and renting an Airbnb, it can be stressful because you are surrounded by unfamiliar territory, and intruders could enter the property. This not only puts your belongings (and the rental property) in danger, but your safety is at risk, too.


Keys can be stolen by opportunists, watching you fumble with full hands, or if you have left your purse or bag unattended. If you keep your property keys on the same keychain as your car keys, you could be in even more trouble. At this point, you would have to have your car and the house keys changed because of possible break-ins.


As soon as you discover that your keys are stolen, immediately report the theft to the police and the property owner or manager.



You Lost the Keys!


When you have lost your keys, it can be just as stressful as having your keys stolen. Can you remember where you lost the keys? Probably not. So, you will never be sure that someone didn't pick them up.


Your first step is to get inside your rental property or Airbnb. If you get inside and turn everything upside down but still no keys, you will need to have the locks changed. Depending on how many locks are on the house, you may need to have multiple locks changed.



The Locks are Finicky


Las Vegas is a great place to live and visit, but it is still in the desert. As a result, your locks can get jammed by dirt and as a reaction to the hot weather. Your Airbnb might be state of the art, but sometimes locks won't be. People can be hard on locks, too.


You might have been able to open the lock when you left the house, but the lock is jammed when you return, and you are left outside. You would not want to wait outside until the lock starts to work again (if they do), so a call to the property manager and a locksmith is in order.



Your Airbnb or Rental Property


When you visit Las Vegas, your priority is seeing the sights. You probably have a jam-packed itinerary full of exciting or exhilarating plans.


Worrying about your Airbnb locks is the last thing you need to do, but locks aren't infallible.


When you run into any of the above lock issues, a conscientious landlord or property owner should have provided you with an emergency contact list. Most likely, you’ll need to call the property owner or the property owner’s main point of contact. And sometimes, the owner will have a trusted local Las Vegas locksmith for you to call in case of an emergency.


It is a good idea to call the landlord before calling a locksmith. Even if the property manager wants you to call their locksmith partner, they might need to reach out to them and provide payment ahead of time.


It is also essential to call the property owner, manager, or landlord before arranging for any repair or replacement of your locks. You could put yourself in a position where you are responsible for more than just the lock's replacement—you might have to replace the door, or worse. You don’t want to violate your lease or rental agreement and find yourself in hot water with your landlord or the property owner.




Who Pays For a Locksmith Service on a Rental Property?



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When you are vacationing in Las Vegas, calling a locksmith is the last thing on your mind. However, when the locks fail on your Airbnb or rental property, you have no choice but to act.


In most instances, in the case of a lock emergency, your rental agency or landlord will pay the entire cost for a locksmith's services.



There are some cases where you must pay a fee, but those are based on the circumstances. Some rental agreements include a clause for key replacement costs, which range from $10-100.


When a landlord agrees to pay most or the entire cost for a locksmith, you will probably need to contact the property manager or landlord's Las Vegas locksmith of choice. Call your property manager or leasing agency and explain your situation for instructions.


When your lock or key emergency occurs outside of business hours, your Airbnb instructions or rental property information should have given you an emergency number listed to call.


Worst case scenario: your Airbnb or rental property is locked, and you are without any emergency contact information. In that case, you need to call a Las Vegas locksmith available for the area that offers emergency services.




A Professional Locksmith



NV Locksmith Logo


When you are in Las Vegas for business or pleasure, you may find yourself in need of a locksmith. How do you choose one with efficiency and your security as a priority? How do you get back into your rental?


A reputable Las Vegas locksmith, such as NV Locksmith LLC, is the best choice for you. If you have a trusted locksmith to call, you can be sure that your time spent locked-out will be minimal, and you can get back into your rental to enjoy your vacation or time away. NV Locksmith serves Las Vegas, Henderson, and the Clark County area will provide you with an excellent solution to your lockout or key emergency.


Your best bet for a professional locksmith will be available for emergencies and, most importantly, fully licensed and insured. NV Locksmith LLC has the expertise and equipment to give you peace of mind and leave you feeling safe and secure.


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Connect

License

​City of Las Vegas: #P6600256
City of Henderson: #2018309043
Clark County: #2004098.056-220

License Number

Service Areas

  • Summerlin

  • Spring Valley 

  • Downtown Las Vegas

  • Paradise 

  • Whitney

  • Summerlin South

  • The Lakes

  • Green Valley North

  • Green Valley South

  • Southern Highland 

  • Westside Las Vegas

  • Green Valley

  • Sunrise 

  • Centennial 

  • Anthem-Henderson 

  • Peccole Ranch

​City of Las Vegas: #P6600256

City of Henderson: #2018309043

Clark County: #2004098.056-220

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Connect

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We accept Visa, American Express, Mastercard, Venmo, Cash App, & Zelle.